Page 77 - 2024 Taiwan Health and Welfare Report

05 ｜ Long-Term Care Services

challenging cases. This approach not only offers 5. Enhancing Institutional Careworker Workforce:
diversified services to the public, but also eliminates Through the "Residential Institution Caregiver
the negative stereotype associated with "hourly Advanced Training Incentive Program", residential
workers," elevating the professional image of care institutions recommend outstanding local caregivers
services and allowing service providers to allocate with certain qualifications to participate in advanced
sufficient costs for care worker salary adjustments. training courses set by the Ministry. Those who
2. Strengthen care worker development: Care workers pass the exam and obtain a completion certificate
with certain years of experience according to related will receive a monthly incentive of NTD 5,000 for
regulations could be service supervisors or heads four years starting from 2024. This aims to attract
of long-term care institutions, to promote a rise to and retain advanced personnel and ensure each
managerial level or encourage enterprise start-up. institution has advanced caregivers to improve
service quality.
3. Expanding manpower nurturing: In order to
incentivize schools and long-term care institutions Section 2 Social Workers and Medical
to cultivate and train care workers, informational Professional Workforce
sessions were conducted in collaboration with In an effort to boost the capacity of professional
the MOHW of Education's "Vocational School long-term care workforce and address their training
Caregiving Cultivation Plan." Encouraging long- needs, various levels of long-term care professional
term care institutions to provide scholarships and training courses (Level I - Level III) were planned and
collaborate with schools, these initiatives aimed implemented in 2010. Additionally, to achieve the goal
to nurture students' professional caregiving skills, of enhancing the outcome of training, the MOHW
thereby facilitating the employment of qualified established a digital learning platform for professional
individuals within the institutions and reduce the long-term care workers, which was officially launched
gap between theory and practice. Furthermore, to in March 2017. This platform facilitated the digitalization
broaden the source of personnel, in coordination of Level I courses, providing convenient and accessible
with the Ministry of Education's promotion of learning opportunities for long-term care professionals.
New Southbound Policy international programs As of 2023, over 50,000 long-term care medical and
for industry-academia cooperation, the MOHW social work personnel had been certified.
launched a pilot program at the end of 2023. This
"Pilot Program for Talent Recruitment and Retention Chapter 4 Long-Term Care Services
in Residential Long-Term Care Institutions through
International Industry-Academia Cooperation" aims Quality
to recruit overseas Chinese and foreign students Section 1 Strengthening the Role and
to study in long-term care related departments Functions of Care Management
in Taiwan. It guides schools and residential
care institution operators in industry-academia Personnel and Ensuring the
cooperation, using the concept of specialized Service Quality
training programs. The plan is designed for 1. To enhance the public's professional trust in
graduates of these specialized programs to commit government of long-term care services and
to working in residential care institutions for at least ensure stability and clear role positioning for care
three years after graduation. management personnel (hereinafter referred to
4. Upgrade professional images: promotional videos as "care managers"). In addition to adjusting
for care workers were shoot, Facebook and Line the remuneration for military and public servants
as means of promotion, to enhance people's in 2023, has also obtained the approval of the
knowledge of care workers, and upgrade their Executive Yuan to employ care managers in
professional images. long-term care management centers of local
governments on a contract basis from 2023.

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