Page 60 - 2023 Taiwan Health and Welfare Report

04 2023 Taiwan Health and Welfare Report 04

implemented to establish a dual-track C. Promotion of the legislation of nursepatient
mediation model in medical law. In the ratio: Amendments to the nursepatient ratio
2022 fiscal year, a total of 22 counties and were published on February 1, 2019 in
cities participated in the program, and 359 the "Establishment Standards for Medical
mediation cases were accepted. The success Institutions" (Medical centers ≦1:9, regional
rate of mediation was 40.6%. (Please note hospitals ≦1:12 and local hospitals ≦1:15).
that the program for the 2022-2023 fiscal The amendments became effective on May 1
year spanned across two years, and the of the same year.
statistical data covers the period from April 9,
D. The MOHW launched the platform for nursing
2022, to December 31, 2022.)
personnel to report workplace disputes on
B. Advanced the legislation of the "Medical February 1, 2018. By the end of 2022, a total
Accident Prevention and Dispute Resolution of 2,231 reports were made. Investigation
Act," which was passed by the Legislative reports were made public monthly. Of the
Yuan after three readings on May 30th, total, some 16% were penalized. Given the
2022 and promulgated by the President ongoing pandemic, this reporting mechanism
on June 22nd, 2022. It is scheduled to be also became a channel for nursing personnel
implemented in January 2024.
to present their views, which were addressed
3. In an effor to improve the workplace environment promptly or relayed to other competent
of nursing personnel, the Department of Nursing authorities when warranted. In turn, it proved
and Health Care has been actively promoting effective in bolstering the support of frontline
relevant reforms, with the purpose of facilitate the nursing personnel in the fight against the
retention as well as encouraging nurses who left the pandemic. The MOHW has installed a
professional field to return. The following outcomes website specifically for nursing personnel.
have been achieved in 2022: Besides integrating information related to the

(1) Increasing the number of nurses and reducing profession, emphasis is placed on interactions
their turnover/vacancy rates: through live streams, policy dialogues, and
At of the end of 2022, 187,519 registered nurses dispute reporting in order to help nursing
worked in Taiwan, an increase of over 51,000 personnel resolve whatever difficulties they
compared to 2012. The turnover rate fell from may encounter, and engage in public affairs.
13.14% in 2012 to 10.13% in 2021. The total (3) Raising Salaries and Benefits
vacancy rate fell from 7.2% in 2012 to 4.7% in
According to the survey conducted by the
2021.
Ministry of Labor in the 2022 fiscal year, the
(2) Reducing Workloads and Improving Nurse- total annual salary for nursing professionals from
Patient Ratios and Work Conditions August 2021 to July 2022 was NTD699,000.
A. In 2015, nurse-patient ratio became a hospital (4) Since 2017, various mechanisms have been
evaluation item. The evaluation criteria is the implemented to support nursing professionals
"all-day average nurse patient ratio for hospital in engaging in innovative community care,
acute ordinary beds": Medical centers: ≦9 establishing local home nursing care brands and
people with day shift average nurse-patient models. These mechanisms include evaluation
ratio of ≦7 people, regional hospitals: ≦12
systems, guidance for establishment, evidence-
people, and local hospitals: ≦15.
based training, technological applications,
B. Tie-inofnurse-patientratio to hospitalization incentive programs, transitional education, training
insurance bonus: starting from 2018 onward, bases, and public funding for master's degrees.
the bonus bracket has been expanded The number of home nursing clinic has increased
once more to 2-20% as a way to encourage from 538 in 2017 to 728 in 2022, a 35.3%
hospitals to achieve the necessary threshold increase. These efforts aim to meet the demands
for nurse-patient ratio. for care services, provide diverse employment

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